Privacy Policy

1. Introduction

Welcome to AnNASAAVI by SaaviKottu ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SaaviKottu.site (the "Website") and purchase our products.

AnNASAAVI is operated by PirportShip, a proprietorship firm owned by Rana Sheab Anna, located at 124, 1, Inner Ring Rd, Poomagal Nagar, Guindy, Chennai, Tamil Nadu 600032, India. By using our Website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you place an order, subscribe to our newsletter, fill out a contact form, or otherwise communicate with us. This information may include:

• Full name
• Email address
• Phone number (including WhatsApp number)
• Shipping address (street address, city, state, PIN code)
• Order details and preferences
• Messages and communications you send to us

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device type (desktop, mobile, tablet)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Website. You can control cookie settings through your browser preferences. For more details, see our cookie consent banner displayed when you first visit our Website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping, payment confirmation, and delivery tracking.
• Customer Communication: To respond to your inquiries, send order confirmations, shipping updates, and provide customer support via WhatsApp and email.
• Marketing: To send you newsletters, promotional offers, and new product announcements (only if you have opted in). You can unsubscribe at any time.
• Website Improvement: To analyze usage patterns, improve our Website functionality, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Fraud Prevention: To detect and prevent fraudulent transactions and protect our business interests.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Shipping Partners: We share your name, address, and phone number with our courier partners solely for the purpose of delivering your order.
• Payment Processors: When you make a payment, your transaction details are processed by secure third-party payment gateways. We do not store your payment card details.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure communication channels (HTTPS/SSL), access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order-related information is retained for a minimum of 3 years for accounting and legal compliance purposes. You may request deletion of your personal data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete information.
• Right to Deletion: Request deletion of your personal information, subject to legal obligations.
• Right to Withdraw Consent: Withdraw your consent for marketing communications at any time.
• Right to Complain: Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at order@SaaviKottu.site or via WhatsApp at +91 7878 121 200.

8. Third-Party Links

Our Website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: